Contact Information

Store: vonsl
Website: https://vonsl.shop
Last updated: September 22, 2026

We have prepared this page so shoppers can refer to a consistent explanation if a later question arises.

Our support information and business correspondence details are published below for transparency.

Customer support

Email: support@vonsl.shop
Phone: 7044900846
Support hours: Monday through Saturday, 9:00 a.m. to 5:00 p.m. Pacific Standard Time (Los Angeles), excluding U.S. public holidays
Typical response time: 2 business days

When contacting us about an existing purchase, include the order number, the email address used at checkout, and a concise description of the request. Do not send full card numbers, passwords, or other unnecessary sensitive information by email.

Merchant identification

Store name: vonsl
Website: https://vonsl.shop
Business or correspondence address: 3771 Quiet Stream Dr, Concord North Carolina 28025, UnitedStates

Returns correspondence

Return destination: provided after return authorization. The business address is not automatically a return warehouse. Customers must follow the Return and Refund Policy and obtain authorization before mailing merchandise. An unauthorized parcel may be delayed or sent to the wrong facility.

Urgent order corrections

For a delivery-address or cancellation request, contact us immediately and state “Order correction” in the subject line. We will make a reasonable effort to help, but a change cannot be guaranteed once processing or dispatch has begun.

Privacy and accessibility

Privacy requests should be sent to support@vonsl.shop. Customers who experience difficulty accessing website content or need a reasonable communication accommodation may contact support and describe the assistance requested.

Expected communication standards

We aim to respond accurately and respectfully. Response time may be longer during weekends, public holidays, or unusually high demand. We may ask for reasonable verification before disclosing account or order information.